B1a4 Privacy Policy — User Data Protection
This policy explains how b1a4 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
This policy applies to all b1a4 users and is in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Last updated: 2026.
Information We Collect
Account & Identity Information
During registration, b1a4 collects basic information such as full name, email address, phone number, date of birth, and account details required for identity verification. This information is used to manage your account and confirm that you meet the minimum age requirement.
Additional verification documents such as a copy of your identification card may be required for account verification or fund withdrawal processing in accordance with compliance requirements.
Device, Browser & Usage Data
B1a4 automatically logs technical information when you access the platform, including device type, operating system, browser type, IP address, access date and time, and pages visited. This data is used to diagnose technical issues and improve your experience.
Usage pattern data — such as games played, session duration, and login frequency — is also recorded for internal analytics purposes to improve platform services.
Financial & Payment Information
For processing deposits and withdrawals in Malaysian Ringgit (RM), b1a4 records transaction details including the payment method used, amount, date, and transaction status. We do not store credit card numbers or banking passwords directly — all transactions are processed through secure, certified payment channels.
Cookies & Tracking Technologies
The b1a4 platform uses cookies and similar technologies to maintain login sessions, save user preferences, and understand usage patterns. These cookies do not contain directly identifiable personal information. You can manage your cookie settings through your browser, though disabling cookies may affect certain platform features.
How We Use Your Information
Information collected by b1a4 is used solely for legitimate purposes necessary to operate the platform. The primary purposes for data use include:
- Managing and verifying user accounts and processing new registrations.
- Processing MYR deposits and withdrawals securely and accurately.
- Providing customer support and addressing user enquiries or complaints.
- Sending important notifications related to your account, security, or service changes.
- Detecting and preventing fraud, money laundering, and suspicious activity.
- Meeting legal obligations and applicable compliance requirements in Malaysia.
- Analysing usage patterns to improve the user experience and platform performance.
B1a4 does not use user data for third-party advertising without explicit consent. All data processing is conducted in accordance with the principles set out in Malaysia's Personal Data Protection Act 2010.
Storage, Security & Third-Party Sharing
Data Security & Storage
All b1a4 user data is stored on servers protected with SSL (Secure Socket Layer) encryption and strict access controls. We implement appropriate technical and organisational security measures to safeguard data against unauthorised access, disclosure, alteration, or destruction.
Data is retained only for as long as necessary for the stated purpose, or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
B1a4 does not sell or rent user personal data to any third party. User information may be shared only in the following limited circumstances:
- Verified payment processors facilitating MYR transactions.
- Government authorities or law enforcement when required by law.
- Technical service providers assisting with platform operations, bound by strict confidentiality agreements.
User Rights Over Personal Data
As a b1a4 user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via the support email.
If your information is inaccurate or out of date, you have the right to request a correction within a reasonable timeframe.
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain records.
To submit any request relating to your personal data rights, please contact the b1a4 support team by email at [email protected]. We will process your request within the timeframe required by applicable law.
Policy Changes & How to Contact Us
B1a4 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Users will be notified of any material changes via a prominent notice on the platform or via their registered email address.
We encourage you to review this page periodically. Continued use of the b1a4 platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how b1a4 handles your personal data, please contact us:
- Email: [email protected]
- Reference: Include "Privacy Policy" in your email subject line for a faster response.
You may also refer to FAQs section us for further information, or register a new account if you are ready to enjoy b1a4's services.